This Privacy Policy explains how Webshristy Enterprises, operating the WebShristy brand, handles personal data when you visit the website, create an account, purchase a product, contact us or use support services.
1. Data we collect
Depending on how you use the service, we may collect:
- identity and contact data, including name, email address, phone number and company;
- account data, login and security records;
- billing, tax, order, invoice, currency and transaction-reference data;
- delivery, download, licence, update and support history;
- support tickets, messages, attachments and compatibility information you submit;
- technical and usage data such as IP address, device/browser information, timestamps, referring pages, cookies and security logs;
- communication and marketing preferences; and
- any other information you voluntarily provide.
Payment providers process card, bank or wallet details. We receive transaction status and references but do not store full payment-card numbers or card security codes.
2. Why we use data
We use personal data to provide the website, authenticate accounts, process and document purchases, deliver downloads, manage licences, provide support, communicate service or security notices, prevent fraud, maintain records, improve reliability, comply with law and establish or defend legal claims. Optional marketing is sent only where we have the required permission, and you can unsubscribe at any time.
We process data on the basis of consent where required and for lawful uses connected with fulfilling your request, contract, legal obligations, security and permitted business operations.
3. Cookies and similar technologies
Essential cookies keep sessions, checkout, security and preferences working. We may use limited analytics or performance technologies where enabled and permitted. You can control non-essential cookies through the consent controls or browser settings. Blocking essential cookies may prevent account or checkout features from working.
4. When data is shared
We do not sell or rent personal data. We share only what is reasonably necessary with service providers supporting hosting, email, security, analytics, customer support, file delivery and payment processing; with professional advisers; with authorities where lawfully required; or in connection with a business reorganisation subject to appropriate safeguards. Providers act under their own terms or our instructions, depending on their role.
5. International processing
Some service providers may process data outside your state or country. Where this occurs, we use appropriate contractual, technical and organisational safeguards and comply with applicable transfer restrictions.
6. Retention
We keep personal data only as long as reasonably needed for the purposes above. Account data is retained while the account is active; support and security records are retained for operational and dispute-resolution needs; and transaction, invoice and tax records are retained for periods required by applicable law. We then delete or anonymise data unless a legal hold applies.
7. Security
We use reasonable administrative, technical and access-control safeguards, including encrypted transport, restricted access, authentication controls, logging and backups where appropriate. No online system can be guaranteed completely secure. Please use a unique password and notify us promptly about suspected unauthorised access.
8. Your choices and rights
Subject to applicable law, you may ask for information about your personal data, access or correction, erasure where retention is no longer required, withdrawal of consent, grievance redressal, or nomination of another person to exercise rights in specified circumstances. You may also unsubscribe from marketing. We may verify your identity and may retain information where law requires it or a valid exception applies.
Send a request to contact@webshristy.com. If your concern is not resolved, you may use remedies available under applicable data-protection or consumer law.
9. Children
The store is intended for persons capable of entering into a valid purchase contract and is not directed to children. We do not knowingly solicit personal data from a child without the consent or other authorisation required by law. Contact us if you believe a child has provided data improperly.
10. External links and platforms
Our website may link to third-party platforms, documentation or services. Their privacy practices are governed by their own notices, and we encourage you to review them.
11. Updates to this policy
We may revise this Policy when our services or legal obligations change. The current version and update date will be published on this page. We will provide additional notice where a material change requires it.
12. Privacy and grievance contact
Data fiduciary / business: Webshristy Enterprises, operating WebShristy
Location: New Delhi, India
Privacy and grievance email: contact@webshristy.com
Support email: support@webshristy.com
Phone: 7011447651
