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WebShristy is a brand operated by Webshristy Enterprises, an Udyam-registered MSME based in New Delhi, India. These Terms of Service govern your use of this website and your purchase or use of our digital products and services.

1. Acceptance and eligibility

By accessing the website, creating an account, placing an order or using a product or service, you agree to these Terms, the Privacy Policy, Refund Policy and any product-specific terms shown before purchase. You must be legally capable of entering into a contract. If you act for an organisation, you confirm that you are authorised to bind it.

2. Accounts and security

You must provide accurate information and keep your credentials confidential. You are responsible for activity performed through your account and should notify us promptly if you suspect unauthorised access. We may restrict an account when reasonably necessary to investigate fraud, abuse, a security issue or a material breach of these Terms.

3. Products, compatibility and delivery

Our products are downloadable software and related documentation. The product page states the intended platform, key functionality, compatibility information and price. You are responsible for checking disclosed requirements before purchase and for maintaining suitable backups and a safe test environment.

After confirmed payment, access is normally provided through your account and/or email. Delivery may be delayed while a payment or fraud check is pending. Download limits, update periods or support periods apply only where stated on the product page or order.

4. Prices, taxes and payment

Prices and the transaction currency are displayed before checkout. Applicable taxes and the final total are shown before you authorise payment. Payments are processed by the payment gateway selected at checkout; we do not store full card numbers or card security codes. You authorise us and the payment provider to process the transaction and relevant fraud-prevention checks.

If a price or description contains an obvious error, we may cancel the affected order and return the amount paid. You must not initiate an improper chargeback for a validly delivered order; please contact us first so we can investigate.

5. Software licence and intellectual property

Purchase transfers no ownership in the software. It grants the limited right described in our License Agreement and any product-specific licence. WebShristy, its software, documentation, branding and website content remain protected by applicable intellectual-property law. You may not redistribute, resell, publish, sublicense or provide purchased files to an unauthorised third party.

6. Support, updates and third-party platforms

Included support and updates, if any, are described on the product page. Support does not cover unsupported platform versions, unauthorised redistribution, third-party code changes, server administration or bespoke development unless agreed separately. CS-Cart, Shopware, Moodle and other third-party names belong to their respective owners; our products are not endorsed by those owners unless expressly stated.

7. Custom services

Custom development, integration and maintenance work is governed by the accepted proposal, statement of work or written quotation in addition to these Terms. That document controls where it expressly differs, including scope, milestones, acceptance, fees, ownership and support.

8. Acceptable use

You must not use the website or our products to break the law, infringe rights, introduce malicious code, defeat licensing or security controls, scrape or overload the service, gain unauthorised access, or facilitate fraud. We may suspend access proportionately while investigating such conduct.

9. Cancellations and refunds

Digital-product refunds and payment reversals are governed by our Refund Policy. Nothing in these Terms excludes a remedy that cannot lawfully be excluded under applicable consumer law.

10. Availability and warranties

We aim to describe and deliver products accurately, but software may not be uninterrupted or error-free in every environment. Except for express commitments and non-excludable statutory rights, the website and products are provided on an “as available” basis. You remain responsible for backups, configuration, access controls, testing and deployment decisions.

11. Liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental or consequential loss that was not reasonably foreseeable. Our aggregate liability arising from a purchased product will not exceed the amount paid for that product during the 12 months before the claim. These limits do not apply to fraud, wilful misconduct, infringement, breach of confidentiality, or liability that law does not permit us to limit.

12. Termination

You may stop using the service at any time. We may terminate or suspend access for a material breach, fraud, unlawful use or security risk after reasonable notice where practicable. Clauses intended to survive termination—including payment, intellectual property, licence restrictions, disclaimers and liability—continue to apply.

13. Governing law and disputes

These Terms are governed by the laws of India. Please first contact us so we can try to resolve a concern. Subject to any mandatory consumer forum or statutory jurisdiction, courts in New Delhi, India will have jurisdiction.

14. Changes

We may update these Terms for legal, security or operational reasons. The revised version and its update date will appear here. Changes do not retroactively reduce rights attached to a completed purchase without a lawful basis.

15. Contact and grievance redressal

Business: Webshristy Enterprises (operating the WebShristy brand)

Location: New Delhi, India

General enquiries: contact@webshristy.com

Customer support: support@webshristy.com

Phone: 7011447651

Grievance contact: Customer Care / Grievance Officer at support@webshristy.com

We acknowledge consumer complaints within 48 hours and aim to resolve them within one month, subject to the nature of the issue and applicable law.

This Privacy Policy explains how Webshristy Enterprises, operating the WebShristy brand, handles personal data when you visit the website, create an account, purchase a product, contact us or use support services.

1. Data we collect

Depending on how you use the service, we may collect:

• identity and contact data, including name, email address, phone number and company;
• account data, login and security records;
• billing, tax, order, invoice, currency and transaction-reference data;
• delivery, download, licence, update and support history;
• support tickets, messages, attachments and compatibility information you submit;
• technical and usage data such as IP address, device/browser information, timestamps, referring pages, cookies and security logs;
• communication and marketing preferences; and
• any other information you voluntarily provide.

Payment providers process card, bank or wallet details. We receive transaction status and references but do not store full payment-card numbers or card security codes.

2. Why we use data

We use personal data to provide the website, authenticate accounts, process and document purchases, deliver downloads, manage licences, provide support, communicate service or security notices, prevent fraud, maintain records, improve reliability, comply with law and establish or defend legal claims. Optional marketing is sent only where we have the required permission, and you can unsubscribe at any time.

We process data on the basis of consent where required and for lawful uses connected with fulfilling your request, contract, legal obligations, security and permitted business operations.

3. Cookies and similar technologies

Essential cookies keep sessions, checkout, security and preferences working. We may use limited analytics or performance technologies where enabled and permitted. You can control non-essential cookies through the consent controls or browser settings. Blocking essential cookies may prevent account or checkout features from working.

4. When data is shared

We do not sell or rent personal data. We share only what is reasonably necessary with service providers supporting hosting, email, security, analytics, customer support, file delivery and payment processing; with professional advisers; with authorities where lawfully required; or in connection with a business reorganisation subject to appropriate safeguards. Providers act under their own terms or our instructions, depending on their role.

5. International processing

Some service providers may process data outside your state or country. Where this occurs, we use appropriate contractual, technical and organisational safeguards and comply with applicable transfer restrictions.

6. Retention

We keep personal data only as long as reasonably needed for the purposes above. Account data is retained while the account is active; support and security records are retained for operational and dispute-resolution needs; and transaction, invoice and tax records are retained for periods required by applicable law. We then delete or anonymise data unless a legal hold applies.

7. Security

We use reasonable administrative, technical and access-control safeguards, including encrypted transport, restricted access, authentication controls, logging and backups where appropriate. No online system can be guaranteed completely secure. Please use a unique password and notify us promptly about suspected unauthorised access.

8. Your choices and rights

Subject to applicable law, you may ask for information about your personal data, access or correction, erasure where retention is no longer required, withdrawal of consent, grievance redressal, or nomination of another person to exercise rights in specified circumstances. You may also unsubscribe from marketing. We may verify your identity and may retain information where law requires it or a valid exception applies.

Send a request to contact@webshristy.com. If your concern is not resolved, you may use remedies available under applicable data-protection or consumer law.

9. Children

The store is intended for persons capable of entering into a valid purchase contract and is not directed to children. We do not knowingly solicit personal data from a child without the consent or other authorisation required by law. Contact us if you believe a child has provided data improperly.

10. External links and platforms

Our website may link to third-party platforms, documentation or services. Their privacy practices are governed by their own notices, and we encourage you to review them.

11. Updates to this policy

We may revise this Policy when our services or legal obligations change. The current version and update date will be published on this page. We will provide additional notice where a material change requires it.

12. Privacy and grievance contact

Data fiduciary / business: Webshristy Enterprises, operating WebShristy

Location: New Delhi, India

Privacy and grievance email: contact@webshristy.com

Support email: support@webshristy.com

Phone: 7011447651